01.Introduction & Scope
This Privacy Policy applies to the mobile game Arrow Out: Arrow Puzzle Game (Android package identifier: com.arrowout.goya), developed and published by GOTO Tech (“we,” “our,” or “us”), operating under our specialized mobile gaming division GOTO Tech Games.
We respect your right to privacy and are committed to protecting any information handled through your interaction with our mobile application. This Privacy Policy details our data practices in full compliance with the Google Play Developer Distribution Agreement, Google Play User Data Policies, the European Union & United Kingdom General Data Protection Regulation (GDPR / UK GDPR), the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA / CPRA), and the Children's Online Privacy Protection Act (COPPA).
By installing, accessing, or playing Arrow Out: Arrow Puzzle Game, you agree to the collection and handling of data as described in this policy. If you do not agree with this policy, please do not use the application.
02.Data We Collect (And What We Do Not Collect)
A. Information We DO NOT Collect
Arrow Out: Arrow Puzzle Game is designed around a privacy-first, account-free architecture:
- No User Accounts: You do not need to register, create an account, or log in with credentials.
- No Direct Personal Identifiers: We do not ask for or collect your real name, email address, physical address, phone number, or social media handles.
- No Contact Lists or Media: We never access your device contact list, phone book, camera, microphone, photo gallery, or local document storage.
- No Precise Geolocation: We do not track, query, or log your precise GPS location data.
B. Information Collected Automatically via Certified SDKs
When you run the game, certified third-party service providers (Google AdMob and Google Firebase) may collect pseudonymous and diagnostic device metrics:
- Mobile Advertising Identifiers: The Google Android Advertising ID (AAID) is used by Google AdMob to deliver relevant advertisements and prevent ad fraud, subject to your explicit consent choices.
- Device Hardware & OS Specifications: Device brand, model, operating system version (e.g., Android 13/14), screen resolution, system language, and battery/storage capacity indicators to optimize performance.
- Approximate Location: Coarse, general geographic location (such as country or city-level derived from truncated IP addresses) used for region-specific advertising consent and analytics aggregation.
- App Usage & Gameplay Telemetry: Level completion rates, puzzle time duration, session frequency, and user interface taps to identify confusing levels and tune difficulty balance.
- Crash & Diagnostic Logs: Stack traces, memory state at time of crash, and system crash dumps processed through Google Firebase Crashlytics to diagnose software bugs.
03.Local Storage & Game State Data
Your in-game progression—including completed chapters, unlocked puzzle levels (within our 500+ stages), star ratings, earned virtual coins, unlocked arrow skins (Classic, Ember, Frost, Neon), audio theme selections, and streak counters—is stored exclusively locally on your device using secure local preferences (e.g., Android SharedPreferences).
This gameplay state is never uploaded, mirrored, or transferred to any remote developer servers. Because your progress is stored locally on the device, clearing your device application storage or uninstalling the game will erase your saved game progress and virtual inventory permanently.
04.How We Use Data
We and our certified SDK partners process collected technical data solely for legitimate business purposes:
- Game Functionality: To render the puzzle board, execute directional moves, play sound effects, and track level completion.
- Advertising Delivery: To serve banner, interstitial, and voluntary rewarded video ads via Google AdMob, which keeps the game free to play for everyone.
- Crash Prevention & Quality Engineering: To catch crashes, monitor frame-rate bottlenecks, and release bug patches through Firebase Crashlytics.
- Game Balance & Remote Optimization: To adjust level difficulty curves and ad frequency dynamically via Firebase Remote Config without requiring full store updates.
- Legal & Policy Compliance: To respect your advertising privacy choices via the Google User Messaging Platform (UMP) consent SDK.
05.Third-Party SDKs & Service Providers
Arrow Out: Arrow Puzzle Game integrates industry-standard, certified Google mobile software development kits (SDKs). These third-party providers have their own independent privacy policies:
Used to display banner, full-screen interstitial, and opt-in rewarded video advertisements. AdMob collects the Android Advertising ID, coarse IP location, and ad impression data.
Google Advertising Privacy Policy →Facilitates compliance with the IAB Europe Transparency and Consent Framework (TCF v2.2) and US State Privacy requirements by asking users for consent prior to serving personalized ads.
Google Privacy Policy →Gathers pseudonymous metrics regarding app launches, screen views, and level completion rates to help us understand game performance and enhance user experience.
Firebase Privacy & Security →Crashlytics logs anonymized crash reports and stack traces to fix game crashes. Remote Config delivers dynamic balancing parameters (such as hint reward counts) without requiring app re-downloads.
Firebase Crashlytics Terms →06.Advertising Identifiers & User Controls
We provide you with clear, accessible controls to manage advertising personalization and identifiers:
Users located in the European Economic Area (EEA), United Kingdom (UK), Switzerland, or applicable US states can re-open their consent dialog anytime via the in-game Settings menu (“Privacy Choices” or “Ad Consent”) to withdraw or modify their consent preferences.
You can reset or permanently delete your device Advertising ID directly from your Android device settings at any time:
- Open your device Settings app.
- Navigate to Google → All Services → Ads (or Privacy → Ads).
- Tap Reset advertising ID or Delete advertising ID.
07.Children's Privacy (COPPA Compliance)
Arrow Out: Arrow Puzzle Game is designed and intended for a general audience aged 13 and older (or 16 and older in the European Economic Area).
The application is explicitly NOT directed at children under the age of 13, and we do not knowingly request, collect, or solicit personal information from children under 13 in compliance with the United States Children's Online Privacy Protection Act (COPPA) and Article 8 of the EU GDPR.
If you are a parent or legal guardian and believe that your child under 13 has provided us with personal information through the app, please notify us immediately at support@gototech.world. We will promptly take steps to delete any such data from our systems.
08.User Rights (GDPR & CCPA / CPRA)
Depending on your country or state of residence, you enjoy specific legal rights regarding your personal information:
- Right of access and data portability
- Right to rectification of inaccurate data
- Right to erasure (“Right to be Forgotten”)
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale or sharing of personal data
- Right to non-discrimination for exercising privacy rights
09.Data Retention & Deletion Instructions
Because we do not maintain cloud user accounts or developer databases of user identities, deleting your data is direct and under your immediate control:
Open Arrow Out: Arrow Puzzle Game → tap the Settings gear icon → select Reset Game Progress. This clears all local level completions, coins, stars, and unlocked cosmetic skins immediately.
Go to your Android Settings → Apps → Arrow Out: Arrow Puzzle Game → Storage & Cache → tap Clear Storage, or simply Uninstall the game. All local files and identifiers are erased immediately.
For inquiries or requests regarding third-party diagnostic data, please email support@gototech.world with your Android Advertising ID, and our data protection team will assist you within 30 days. You may also visit our dedicated portal at gototech.world/data-deletion.
10.In-App Web Content & External Links
The application may occasionally provide an in-app webview or links to external websites (such as our developer support portal, terms of service, or credit attributions).
Please note that external websites are governed by their own independent privacy policies and terms of service. We do not exercise control over and are not responsible for the privacy practices, content, or cookie deployments of external third-party destinations. We encourage you to review their respective privacy notices upon leaving our game.
11.Data Security
We implement industry-standard administrative and technical safeguards to protect any diagnostic data handled during your use of the application. All network transmissions initiated by integrated third-party SDKs (such as AdMob and Firebase) are encrypted in transit using cryptographic protocols such as Transport Layer Security (HTTPS / TLS 1.2+).
While no mobile transmission or electronic storage method can guarantee 100% absolute security, we continuously review our security posture to protect your information against unauthorized access, loss, or misuse.
12.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, technological, or legal changes (such as the release of new gameplay features or updates to Google Play Console policies).
When updates are made, we will revise the “Effective Date” at the top of this document. We encourage you to periodically review this page to stay informed about our data protection standards. Significant updates will also be highlighted in release patch notes on the Google Play Store.
13.Contact Us & Developer Information
If you have any questions, comments, or data deletion requests concerning this Privacy Policy or our privacy practices, please contact our Data Protection Team:
com.arrowout.goyahttps://gototech.world/games/arrow-out/privacy-policy